Shipping policy

We process and ship orders generally within a business day. Once your order is shipped you receive an email to let you know your order is on the way!

 

At checkout, simply enter your address and select your preferred shipping option. Delivery times depend on your location. NL orders over €99, EU orders over €150, and orders outside the EU over €250, ship free of charge.

 

Please note that delivery times provided by our carriers are estimates. We cannot be held responsible for delays once the package has left our studio and is transferred to the carrier. 

 

SHIPPING TO THE NETHERLANDS 

All orders are shipped via PostNL and include a track & trace code. The tracking code will be sent to you by email once the package has been shipped. Delivery is limited to the specified shipping address or a PostNL pickup point. 

 

Shipping costs within the Netherlands (NL) are €4,50 (free for orders over €99) and will be specified on your invoice. PostNL aims to deliver within two business days after the tracking code is activated.

 

INTERNATIONAL SHIPPING 

All international orders are shipped via PostNL and include a track & trace code, which will be sent to you by email once the package has been dispatched. Shipping costs within the EU vary from €5,90 up to €7,70 (free for orders over €150). Shipping costs outside the EU are €14 (free for order over €250).

 

We currently ship to the EU, Switzerland, Norway, United Kingdom, United States, Canada, Australia, New Zealand, Brazil, Argentina, Mexico, Japan, South Korea, Hong Kong SAR, China, Malaysia, United Arab Emirates, Kuwait, Qatar, Canary Islands (Santa Cruz de Tenerife), Georgia, Caribbean Netherlands, Aruba, and Andorra.

 

Delivery times vary per destination. Within the EU it generally does not take longer than 6 business days, depending on the location.

 

Delivery times for orders outside the EU vary per destination and can take up to a month or longer, because this also depends on how fast the package gets through customs.

 

Orders shipped to outside of the EU may be subject to import duties and taxes, including VAT, which are determined by local customs authorities upon arrival. These charges are the responsibility of the customer. Claudet Jewelry is not responsible for any additional fees applied by customs.